[Apology] Regarding the Website Connection Failure on April 23

We would like to express our sincere appreciate for your continued understanding and support of our foundation’s activities.

Today, Thursday, April 23, from approximately 5:00 AM to 1:00 PM, users experienced difficulty connecting to this website due to a server failure.

We sincerely apologize for any inconvenience or disruption this may have caused to our users.

Please note that scheduled maintenance for an update aimed at improving service security is planned for Monday, April 27, from approximately 10:00 AM to 2:00 PM.
If carried out as scheduled, we do not anticipate any service outages; however, depending on the time of day, you may experience difficulty accessing the site.

We appreciate your understanding.

Contact Us

Donald McDonald House Charities Japan

Email Address: dmhcj@jp.mcd.com